PLAN 01
Reply to New Inquiries
Request confirmations, staff alerts and booking reminders.
New inquiries wait too long for a response.
Included in this plan
- One inquiry form on an existing page, with up to eight ordinary questions.
- An automatic acknowledgment and a staff alert.
- Up to two follow-ups within seven days. Stop when the person replies or books.
- One booking calendar, one appointment type and one owner, with a confirmation and up to two reminders.
- A contact list with statuses.
What stays with your team
Staff handle replies, record the relevant statuses and do the assigned work. Automation does not decide whether a quote is accepted or a job is complete.
Check this on the call
Where do new inquiries arrive, and who should respond to them?
Extra charges
Phone, SMS, email, registration and usage charges are extra. We agree them before launch.
Shared limits and handover
- One business, location, language, process and calendar.
- One communication channel per step: email or SMS, not both.
- Your staff handle replies, keep triggering statuses current and carry out assigned tasks.
- Setup includes launch tests, forty-five minutes of training, a written quick-start guide and one consolidated minor wording or timing revision.
- Monthly care includes checks, communication, investigation and minor fixes within the total time allowance. It is not unlimited support or 24/7 coverage.
Not included
No new website or app, custom APIs, migration cleanup, advertising, lead guarantees, AI receptionist, cold outreach, payments, contracts or accounting integrations. A hosted staff workspace is not a bespoke customer portal.
Planning status: billing start, cancellation and exit terms are not finalized. The separate 30-day setup-defect window is proposed, not an agreed warranty. Scope, tool compatibility, consent and commercial terms must be confirmed before a customer offer or launch.